Returns & Refunds policy

For Instant Download Products

At Planelly, we specialize in providing high-quality digital products that are available for instant download. Due to the nature of these products, we are unable to offer returns, exchanges, or cancellations once a purchase has been completed. Once your order is processed, you gain immediate access to the product, making it non-refundable.

Ensuring Customer Satisfaction

Your satisfaction is our top priority. While we cannot process returns or refunds for digital products, we are committed to resolving any issues you may encounter. If you experience problems with your order—such as difficulty accessing your files or concerns about product quality—please contact us at support@planelly.com.

Our team is here to assist you and ensure that you have a positive experience with our products.

Important Notes:

• Please review product descriptions, previews, or specifications carefully before making a purchase.

• If defective or download fails, we’ll resend the file or offer a replacement if applicable.

For further assistance, don’t hesitate to reach out. We’re here to help!